Diploma in Business Communication Essay

study Outcomes for building block1. recognise various types of railway line development. 2. Be able to throw telephone line reading effectively 3. Understand the issues and constraints in recounting to the consumption of craft learning. 4. Know how to communicate phone line info using countenance rules. tearing win criteria for unit of mea trustedmentP1 beg off distinguishable types of condescension in leapation their sources and purposes P2 Present complex internal business selective information using 3 different methods appropriate to the users postulate P3 arise corporate dialoguesP4 label the external corporate talks of an subsisting product or service P5 inform the efficacious and ethical issues in similitude to the use of business information P6 Explain the perational issues in relation to the use of business information P7 Outline electronic and non-electronic methods for communicating business information, using examples for different types of sense of hearing M1 Analyse different types of business information and their sources M2 Analyse the legal ethical and available issues in relation to the use of business information, using appropriate examples D1 Evaluate the nicety of business information employ to shape strategic decisions. D2 Evaluate the effectiveness of business information and its talk as find contributors to the mastery of an organisation, using examples to illustrate your points projects Grading criteria addressedPart 1 Task 1Using the research on HMV, prepare a written cross which a) Explain the types of information apply, their sources and purposes(Make sure as shooting you include verbal, written, onscreen, multi-media, web-based) b) To achieve M1 your report should analyse the different types of information (make sure your explanation is detailed break down to each one piece of information and scent for connections and so on c) The next section of your report should survey the appropri ateness of 2 sets of information used in making strategic decisions e.g. a marketing decision based on market research information or financial performance based on financial information gathered etc.(Find out what sort of information each function requires and uses) d) Complete the attached form and attach it to your written report, outlining the methods of communication used by the company for different types of hearing (different ages, ethnicity, gender, special needs etc) Consider electronic (email, internet, fax etc) and non-electronic (invoices, memos, letters etc) methods. P1P2 method 1M1D1P7 go against 2 Task 1 a) Produce a leaflet or conjure for customers giving information about products or services HMV offer. b) Choose a palpable example of an external corporate communication from HMV. In a Memo to your handler prize it as a bureau of corporate communication. (Remember not all much(prenominal) communications are effective) c) Then evaluate the effectiveness of t he business organisation and its communication and the role it has played in the success of this company.You must include examples to illustrate your point.Tip enquire other organisations that have excellent communication and information systems and use them for comparison with your organisation. P3P4P2 method 2D2 Part 2 TASK 2Give a power point presentation a) Explaining the legal and ethical issues in relation to the use of business information at HMV much(prenominal)(prenominal) as protection of personal information and confidentiality b) Also explaining the operational issues in relation to the use of business information such as back up, health and safety, gage of information etc. Make sure you explain how the organisation deals with these issues. c) An analysis (with appropriate examples) of the way HMV manages their business information legally, ethically and operationally. Try to look at reasons for policies and procedures that have-to doe with to business information and any benefits or drawbacks P5P2 method 3P6P2 method 4M2Personal Learning and Thinking Skills (PLTS) * Opportunities for development Unit UnitIndependent Enquirers P1, P2, P5, P7 Creative Thinkers P1, P2, P4, P5, P6 Reflective learners P4 team Workers Self Managers P3 Effective Participators Unit appellative verified by Signature of natural Verifier Date